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X9 Healthcare's residential homes provide
a very friendly and homely atmosphere to service users with
the security of knowing that they are safe in their environment,
welcoming friends and family into the home for individual
visits as well as social occasions, and providing time and
space for each service user to have their own independence
and freedom.
Our professional team of staff are highly
trained individuals, completely committed to providing the
best possible care and service at all times, as well as
continually developing standards of excellence. The Company
is committed to supporting their professional development,
training and career progression.
The Company's quality standards actively
promote:
- The delivery of a resident-centred approach with
high quality care at the most economical price.
- Promotes
the independence of each resident and respect their rights.
- Respects the right of each resident to privacy and dignity
and treat all resident information as private and confidential.
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- Develop close working relationships with all employees,
suppliers, residents and their families to achieve the optimum
environment for all involved.
- Continually encourage feedback
from residents and families regarding all aspects of our
service so we can develop better solutions and/or working
practices.
- Actively support all staff in the development
of their skills and promote self-reflection
All X9 Healthcare's residential homes
comply fully with the following standards and regulations:
- Health & Safety at Work Regulations
- Care Standards Act 2000
- Protection of Vulnerable Adults
- Criminal Records Bureau
- Electricity at Work
- Fire Regulations
- RIDDOR
- Manual Handling operation
- COSHH regulations
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