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X9 has a real in-depth understanding
of the daily issues arising from running hospitals or outpatients
departments of all sizes - most of our managers come from
a health service background.
WE KNOW patients don't want to be carted
from pillar to post - they just want to be taken to and
from home as easily as possible. That's why we don't cross-plan
with other contracts, taking patients on lengthy journeys
via different hospitals.
WE KNOW patients can have problems on
journeys. That's why we use highly-trained, patient-focused
drivers and provide the support if a patient problem exceeds
their skills.
WE KNOW patients need to get to their
clinics on time. Our Staff ensure that happens without the
porter service becoming overloaded.
WE KNOW that you don't want to worry
about patient complaints. Our high standards and ongoing
quality procedures ensure that is kept to the very minimum.
We currently transport well over four thousand patients
a month, with a patient complaint level of under 0.04%.
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WE KNOW you don't want to hear "no vehicle
available". With X9 you can be sure that's never a problem.
WE KNOW you don't want huge extra contractual
costs. We are able to tailor our charging to reflect your
specific needs with no extra overhead.
WE KNOW you need good management information.
using our advanced custom database we can collect, process
and forward all the data you require.
WE KNOW what you want and have the resource
and expertise to deliver it.
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